Resources
Delivery Model
Flexibility and team work: the winning combination
- Our delivery model is organized in a way that it is flexible to accommodate any client specific requirements.
- For some clients we execute assignments from our office , and for others it is at their locations.
- One or more professional(s) is/are assigned to each client engagement.
- Senior delivery managers interact with the clients, on a continual basis, to identify areas of improvement.
The Delivery Team
- Our delivery team consists of one or more client-facing professional(s), who report(s) to a Project Manager.
- The Project Manager, in turn, reports to a Delivery Head.
- Thus, there are at least three associates from Ujwal who constantly interact with the client.
Delivery Infrastructure
Our technology infrastructure is characterized by:
- Corporate LAN with 24x7 technical support
- “Always on” broadband Internet connectivity
- Secure servers that ensure confidentiality of customer data
- Software solutions for automation of processes
Ability to integrate with the customer’s network for remote access of customer data.
